TERMS · SINGAPORE LAW

Terms for these pages and for a chapter of studio work.

These terms govern two things. First, your use of https://brandgrowthstory.life. Second, the professional brand narrative and campaign services of Brand Growth Story Pte. Ltd. when we accept a note and open a chapter of the work. A signed letter or written confirmation from the studio may add dates, fees and artefacts. If that letter and these terms clash, the letter wins for that engagement. For the use of the public site, these terms win.

Last updated 02 September 2026.

The house

Brand Growth Story Pte. Ltd. is a professional services studio at 11 Collyer Quay, #16-05, The Arcade, Singapore 049317. Telephone +65 6702 8365. Email hello@brandgrowthstory.life. Hours Monday to Friday, 09:00–18:00 SGT. These pages are hosted in the Singapore region. The publisher of this site is the same company. We opened in 2026 to practise brand narrative, campaign architecture, creative direction and channel planning for organisations that want a considered story line and a usable campaign plan.

When we say “the studio”, we mean this company and the people it asks to work on your chapter. When we say “you”, we mean the person or organisation that uses the site or hires the studio. The city-state market in which we sit is Singapore. The Collyer Quay studio is the room where the work is written.

Reading these pages

The site is written for people who act for an organisation or who wish to learn how the studio works. You must be able to enter a contract under Singapore law if you send a note that becomes paid work. You must use the site in a lawful way. You must not attempt to break the contact handler, flood the form, or scrape the pages in a way that harms the host.

Content on the site is ours or is used with permission. You may share a public page by its ordinary address. You may not copy the copy, the images or the structure into another commercial site as if they were yours. The literary manner of these pages is part of the house. It is not a template for another studio to lift.

A note that becomes work

The form on the contact page posts to send.php and is mailed to hello@brandgrowthstory.life. A message is a request for a conversation. It is not yet an engagement. We will reply within one business day on SGT working hours when the form is complete and the consent box is ticked. We may decline a note that sits outside our craft, or that arrives from a source we cannot trust, and we will say so with care.

A decoy field labelled Nickname exists to catch machines. Humans should leave it empty. If it is filled, we may treat the post as automated and still show a thank-you path so the machine learns nothing useful. Personal data in a note is handled under the privacy notice. Do not send special categories of data in the public form unless we have asked for them in a live engagement.

What the studio writes

When we accept a chapter we supply brand and communications work. That work may include a positioning framework, a brand narrative, a message hierarchy, campaign architecture, a channel mix, creative direction, audience segmentation, an editorial calendar, a brand system, a launch plan, and integrated communications counsel. We write artefacts. We hold reviews. We mark drift. We sit on Collyer Quay or we join a call on SGT time.

The studio’s intended contribution is a coherent story line and a usable campaign plan. You remain responsible for the decisions you take, for the money you spend on media, for the people you hire, and for the commercial results that follow. Those results sit with your own marketing choices. Fees are agreed in a letter. They are not published on this site, and this page carries no prices, ranks or scores.

We write and shape brand narrative work and campaign craft for clients who want a considered chapter of communications. Responsibility for market decisions remains with the organisation that hires us. We describe method, not predicted commercial scores. This is not financial advice and not an investment scheme.

How a chapter opens

An engagement opens when both sides have a written confirmation: the chapter name, the artefacts, the working cadence, the fee, and the start. We work Monday to Friday, 09:00–18:00 SGT, unless the confirmation says otherwise. You will name an owner on your side who can decide. We will name an owner in the studio. You will give us the material we need in time. You will tell us about legal, category or brand constraints before we write a public line. You will obtain internal sign-off. Delays on your side move dates on our side. We will say so in the shared notes rather than pretend the calendar is still true.

We may use contractors under our control. They sit inside our duty of care and our confidentiality. We remain the studio you hired. The engagement path is a services engagement. It is a chapter of craft, with a beginning and a close you can keep.

Money, stated in a letter

Fees are agreed in writing for each chapter. An invoice is due on the date it states. If a payment is late we may pause the chapter until the account is clear. Pause time does not delete the artefacts already delivered. It does stop new work. Expenses outside the agreed fee — for example a printer, a courier, or a room hire you asked for — are billed at cost when we have told you first. We do not add surprise lines.

Taxes are handled as Singapore law requires for the invoice in front of you. We will state them on the invoice. We do not publish a rate card on this page. The absence of a number here is intentional. A letter is the proper place for a figure.

Who owns the pages

Until invoices for a chapter are paid, the studio owns the working files we create. When those invoices are paid, you receive a licence to use the delivered artefacts for the brand and the territory named in the confirmation. That licence is exclusive for those artefacts in that use, unless the confirmation says the work is a shared tool. We keep the right to our methods, our templates, and the way we run a sitting on Collyer Quay.

We may show the fact of an engagement in a private conversation. We will not publish your confidential work as a case study unless you say yes in writing. You warrant that the material you send us is yours to send, or that you have permission. If a third party claims we used your material without right, you will handle that claim and you will keep the studio whole, unless the claim is about something we added without your material underneath it. Third-party fonts, photographs and software remain under their own licences. We will name them when they sit inside a deliverable.

Quiet

Each side will keep the other’s non-public information in confidence and use it only for the chapter. This duty lasts for three years after the chapter closes, and longer for information that is still a trade secret. It does not cover information that is public, that the receiving side already had, or that a law requires to be shown. We may name you as a client in a private pitch if you have not asked us to stay silent. We will still keep the substance of the work quiet.

Qualitative notes on the public site describe types of brief. They are written without names and without scores. They are a manner of speech, not a case study you can be recognised inside.

Public site content

The words and images on this site describe the studio as of the last updated date. They are not a catalogue you can order from without a conversation. Chapter names on the ways-of-working page are types of work, not tickets with a guaranteed start date. We may retire a chapter or add a chapter without rewriting every older page in the same hour. We take care with accuracy. If you find an error, write to hello@brandgrowthstory.life and we will correct it when the correction is due.

These pages are hosted in the Singapore region. The literary voice is the house style. British and Singapore spelling — organisation, centre, colour, programme — is intended. It is part of how the Collyer Quay studio writes.

Care and the edge of liability

We will perform the services with the care of a competent Singapore professional services studio in brand narrative and campaign work. That is the standard. Advice is given for the brief you actually sent, at the time we sent it. If the facts change, you must tell us. Our liability for a chapter is limited to the fees you paid us for that chapter in the twelve months before the claim, except where Singapore law forbids a limit, for example fraud, or personal injury we caused.

We are not liable for lost profit, lost data, or a commercial result that depended on your own marketing choices. Those losses sit outside the bargain of advisory craft. Nothing in these terms excludes liability that cannot be excluded under the Unfair Contract Terms Act or any other Singapore statute that applies to the relationship. The disclaimer above is part of this bargain: we describe method, not predicted commercial scores.

Closing a chapter

Either side may end a chapter by written notice if the other side commits a material breach and does not remedy it within fourteen days of notice. You may also end a chapter for convenience with fourteen days’ written notice. In that case you pay for work done and for committed costs we cannot unwind. We will deliver the artefacts that are finished and paid. We may end a chapter immediately if we are asked to write a line we believe is unlawful, or if a conflict appears that we cannot manage. We will explain the reason in writing.

When a chapter closes, confidentiality continues as stated. Licences already paid for continue. Unpaid working files remain with the studio until the account is clear.

Singapore law

These terms and any engagement under them are governed by the law of Singapore. The courts of Singapore have exclusive jurisdiction, except that we may seek an injunction in another forum if that is the only practical way to protect confidential material or intellectual property. If a part of these terms is held unenforceable, the rest still stands. A failure to enforce a right on one day is not a waiver of that right on the next.

The address for formal notices is 11 Collyer Quay, #16-05, The Arcade, Singapore 049317, with a copy to hello@brandgrowthstory.life. A notice is given when it is delivered by hand, or two business days after it is posted in Singapore, or on the day an email is sent if that day is a business day in SGT working hours.

Revisions

We may update these terms. The date at the top will move. The new terms apply to new use of the site and to new engagements. A live chapter keeps the terms that applied when it opened, unless both sides agree to move. 02 September 2026 is the first published terms for Brand Growth Story Pte. Ltd.

How to write to us

Questions about these terms go to hello@brandgrowthstory.life or to the Collyer Quay address. If the question is about personal data, use privacy@brandgrowthstory.life and the privacy notice. If the question is about the small browser preference, use the cookies page. If you wish to begin a chapter, use Start your story.